Our world is changing at a frantic pace. People at all levels of our organisations are experiencing stress in epidemic proportions. For our wellbeing and the health and performance of our organisations it is critical that we build resilience. We need the ability to deal with whatever we experience as adversity. Fortunately, resilience is a learnable skill.
This resilience training program builds the emotional intelligence to deal with stress, sadness, anger or all the other emotions that impact our sense of wellbeing.
- This resilience training course is invaluable to anyone experiencing stress, change and adversity, which is all of us
- Full-day training course. Half-day course or shorter available
- Training delivered at your offices or virtual classroom
Training goals are to:
- discover what resilience means and how it is important in the work environment
- identify those situations in life that cause the greatest pressure and when resilience is needed
- appreciate how emotional intelligence boosts resilience and how we can build our resilience-EQ
- deal better with situations and actions that cannot be changed
- understand how you can influence what you do and your results by changing your thinking
- take steps to improve physical and mental well-being
- develop the agility to deal with change.
Our facilitator for this resilience training course will adapt the content and workshop style to the needs of the group.
Introduction and workshop overview
Participants will review the agenda and will discuss their training objectives.
The what and the why
The group will firstly discuss what their ideas of resilience are and through this they will learn what resilience is not. The notion of resilience has been considered important for a while now but participants will go through why it is even more important in today’s fast-paced society. They will conclude how building resilience can help them tackle workplace challenges such as stress, competition, frustration and fatigue.
How resilient am I?
Participants will take part in an exercise to measure their own resilience and their appetite for dealing with difficult situations. This provides self-awareness and boosts their level of confidence and positivity. The group will learn how their perspective influences their confidence and positive outlook. They will realise that they can control and build their resilience, rather than thinking they either have it or not.
Recipe for resilience
The group will look at the factors or ingredients which boost resilience. They will review external aspects, such as a close family and a supportive work culture and internal aspects such as the way an individual thinks or behaves, their general attitude or personality. Building emotional intelligence is an important ingredient to resilience and the group will review the EQ elements that contribute to building their ability to manage change and stresses.
Rethinking and reframing
One of the useful strategies in building resilience is learning how to rethink a situation with a positive spin or calling on positive emotions. Reframing the situation gives the viewer back control. Here is where the participants will first look at the circle of influence. They will then look at situations that create stress or high emotions and find ways to bring them within their control, instead of avoiding or being overwhelmed by them.
Building change agility
A common stress trigger in the workplace is change. Change is inevitable and we will need to accept that things will only change faster. Instead of letting change stress us, we can learn to focus on the gains and opportunities that arise, rather than on what we will lose.
Participants will discover how they can make themselves more change-agile by building skills that help them succeed in changed environments. They will also look how building networks, inside and outside of the organisation, can help in building agility to change.
Part of building resilience is finding ways of escaping negative thoughts and stress. The group will learn how even a short respite can refresh their outlook and attitude. For some people it will be a physical activity, for others they may try mindfulness, and for others it could be writing a journal. Different people have different ways of coping so the group will look at various options that they can draw on at work and at home and note which activities resonate with them.
Many of the skills in building resilience ask the participants to look within themselves. In this final section the group looks at involving others. They will learn how they can reinforce a positive attitude by creating a support network at home or at work and by having conversations that encourage positive thoughts and experiences. Making a habit of outwardly expressing gratitude, optimism, creativity, accomplishments is a useful tactic in reminding group members of what is meaningful in their lives.
Compiling a personal action plan will be a key take-away from this resilience training course. The group members will chart their individual goals and how they will achieve them, as well as noting what help they will need to get there. These actions can include workplace activities as well as personal activities since the skills learned extend beyond the work environment to help team members ultimately lead a happier and more fulfilled life.
Why EQ is so important to building resilience?
Resilient people are better able to deal with the emotions that come with stress and adversity. This means, resilience is all about emotional intelligence. In this resilience and change agility course participants learn to intentionally use thinking to guide their emotions instead of letting their emotions determine what they think and do.
Emotional resilience also requires self-awareness, another emotional intelligence skill. This resilience training course builds participants’ ability to understand how they react in emotional and stressful situations. This awareness helps them gain control over those reactions.
In short, this course builds the self-understanding and the social and relational skills that help participants handle unexpected and stressful events.
Another emotional intelligence skill participants develop in this course is empathy. There are two ways that empathy builds emotional resilience.
Firstly, increased empathy means that participants are more skilled at building emotional connections with others. These relationships reduce conflict and its related stress. At the same time these connections create a situation of mutual support, from which our participants will benefit when they are under emotional pressure.
Secondly, the stronger social connection that empathy builds also creates better self-esteem and reduced loneliness, which strengthens our resilience.
In conclusion, this trainEQ™ resilience and agility training course builds the emotional intelligence skills that are the foundation to strong resilience.
"Strength does not come from winning. Your struggles develop your strengths. When you go through hardships and decide not to surrender, that is strength. "
Emotional intelligence (EI or EQ) - the capability of individuals to recognise and manage their emotions and those of others.
Being aware of the concept of EQ and then developing it is essential for employees, regardless of their role. High EQ is no longer an add-on but a ‘must-have.’
Why is workplace resilience training necessary?
Building resilience at work is one of the most crucial skills you can foster in your staff — not only for their own mental health and wellbeing, but for the workplace itself.
As we have seen in recent years, change can be rapid and unpredictable. Having the ability to bounce back quickly from any setbacks or challenges and work through any crisis that comes your way is the key to creating a strong workforce that is able to withstand whatever is thrown at it.
There’s no way to predict what challenges your organisation will face in the future. There are likely to occur rapid changes to your industry or workplaces, rising stress and mental health issues or global development. But with resilience training, you can trust that your team will be equipped with the right skills for long-term success.
What are the different types of resilience?
There are actually several types of resilience that an individual can work towards, including psychological resilience, emotional resilience, physical resilience, and community resilience. We’ve provided a quick overview of each below and while we typically only focus on the first two for your staff, all are important in cultivating an effective workforce.
This refers to a person’s ability to manage stress in the face of uncertainty and adapt as needed to crisis situations using positive psychology and coping strategies. Such people are able to take control during the situation and collaborate with their team to quickly shift course.
This form of resilience is all about regulating one’s emotions when faced with stress and challenges. This is where our EQ training is most helpful; being able to recognise and manage their emotional state, as well as the factors or stressors that influence their experience, allows participants to better respond to the stresses of the workplace.
When it comes to developing resilience, one cannot ignore physical health. Stress has a physiological impact on the body, meaning it is important for your teams to take proper care of themselves.
Emphasising the importance of work-life balance and setting aside time to engage in leisure — active and otherwise — as well as implementing strategies such as a mindfulness program can be effective ways to support your team’s resiliences.
This refers to the capability of communities — and organisations like yours — to respond to difficult situations and shift courses to recover quickly. Think about how your organisation reacted to COVID-19: what did you do well, and what things could you have done better? Most importantly, how will you handle the next crisis or major change that comes?
The first step to creating strong organisations that are able to change course is investing in your greatest asset: your team. Workplace resilience training ensures that participants are equipped with the skills they need to come together and make a real positive impact.
Benefits of resilience in the workplace
There are a number of ways that your employees benefit from having workplace resilience training, with research showing that staff who are more resilient have greater job satisfaction, organisational commitment, and are more engaged while in the workplace. Overall, being able to effectively cope with the work stress that employees encounter on an everyday basis allows them to improve their work-life balance and performance at all levels.
- Less workplace stress
- Improved mental health and self care skills
- Better relationships with others (team members and colleagues)
- Better workplace culture
How do you build resilience at work?
Resilience training programs and workshops such as the one provided by TrainEQ are perfect for such purposes, exposing participants to useful coping strategies that they can implement in a variety of situations to effectively manage workplace stress.
Ready to get started with your training course and make an impact on your organisation? Simply leave your name, email address and other details below and get an instant quote for our workshop.