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How to give better feedback

How to give better feedback

Feedback is great for your team — it helps them grow as people (and as employees), improve their work and address any areas of concern that could detract from performance.  Establishing an open feedback culture is one of the keys to better employee engagement and retention; if employees feel that their organisation is invested in […]

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Writing an Effective Email

With a typical employee reading and sending hundreds of emails in an average week, you want to make sure your message is actually going through. A good email should be clear, concise and collegial. Above all, you should have a solid idea of what to do after receiving it, not more questions.  So how can […]

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What is emotional intelligence?

You’ve probably heard the term tossed around a lot over the years, but what exactly is emotional intelligence? Today, we’re going to take a quick look at what constitutes emotional intelligence and why it is essential in any workplace. Defining emotional intelligence First used in a 1964 paper by psychology professor Michael Beldoch, emotional intelligence […]

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